| Bus Driver | A complaint or concern regarding the driver of the bus route. |
| Bus Monitor | A complaint or concern regarding the bus monitor assigned to the bus route. |
| Bus Route Late with No Notification of Delay | A complaint for receiving late notification for bus route delay(s) or no notification at all. |
| Bus Schedule | A complaint pertaining to the established bus route schedule or bus stop arrival time. |
| CREC Athletics | A complaint related to CREC Athletics transportation. |
| No notification received (updated route or stop) | A complaint that no notification was provided for bus route changes or delays. |
| No Response | A complaint that no response or follow up was provided. |
| Route Too Long | A complaint that the route is too long. |
| Stop Location | A complaint pertaining to a pick-up or drop off location. |
| Student Misconduct | General issues related to the behavior of one or more students, including alleged bullying on a bus or at a bus stop. |
| Other | All other reasons for the complaint not listed |
