| Bus Monitor | The complaint pertains to a counselor when on or off the transport vehicle |
| Bus Schedule | The complaint pertains to the established transport schedule or stop arrival time |
| Bus/Vehicle Driver | The complaint pertains to the driver of the bus or the transport vehicle |
| Central Stops | Complaint submitted is that the central stop is a problem. |
| CREC Athletics | Complaint is related to CREC Athletics |
| Late or No Notification of Delays | Caller submits complaint for receiving late notification for route delay(s) or no notification at all. |
| No notification received of route or stop change. | Parent(s) , Guardian(s) or Other(s) calling to complain they weren’t notified of bus route changes or delays. |
| No Response | The complaint is the result of a lack of response from Transportation or a service provider |
| Route Too Long | The complaint submitted is that the route is too long. |
| Stop Location | The complaint pertains to a pickup or dropoff location |
| Student | The complaint pertains to the behavior of a student or students |
| Other | All other reasons for the complaint not listed |
