| Bus Evacuation Drill - NO CHARGE | School Requesting Bus Evacuation Drill. No charge to school or CREC. Under contract. |
| Bus Route Information | The customer is requesting information about a bus route |
| Complimentary Report / Recognition | Caller provides a complimentary report of services provided, including recognition of Customer Service Representative performance. |
| CREC Website | Caller or Webform inquires about information available on CREC Transportation Website |
| District Services | Inquiry made about additonal services provided by CREC for districts other than RSCO and SPED |
| Employment Inquiry at CREC | Inquiries made about possible employment opportunity with CREC. |
| Inclement Weather | Caller is requesting pick up / drop off times about school late opening or early dismissal due to inclement weather. |
| Inquiry about bus being delayed or early dismissal | Caller makes inquiry about a bus running on a delay or scheduled delay or early dimissal because of inclement weather. |
| Late Bus Inquiry Only | Caller is making a general inquiry requesting information or status on scheduled late bus. |
| Lost Item | Caller reporting that child has left or lost an item on the bus. |
| New Parent Information Inquiry | Transportation Inquiries For New Families |
| Not Attending | Caller or Webform advising child is not attending school today or for an extended period of time. |
| Parent Transport Reimbursement Form | Caller or Webform Inquiry about the Parent Transport Reimbursement Form |
| Other | All other reasons for requesting transportation information |
